Shipping policy
 Shipping Policy
At Kingston Cottage Candle Co., we are committed to ensuring that your orders are processed and shipped promptly. Below are the details of our shipping policy:
Processing Time:
- All orders are processed within 1-3 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time:
- Once your order has been processed, it will be shipped according to the shipping method you selected at checkout.
- Delivery times may vary depending on your location and the shipping method chosen.
Responsibility for Packages:
- Once a package is dropped off with the shipping carrier, it is out of our control what happens to it. Any delays, lost packages, or damages that occur during shipping are not our responsibility. Please contact the shipping carrier directly for any issues related to your shipment.
Weekend and Holiday Orders:
- If an order is placed over the weekend or on a Monday holiday, it will be shipped on the next USPS open business day.
Shipping Rates and Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- We offer various shipping options to best suit your needs, including standard and expedited shipping.
Order Tracking:
- You will receive a confirmation email once your order has shipped, containing tracking information to monitor your shipment’s progress.
Address Accuracy:
- Please ensure that your shipping address is accurate and complete. Kingston Cottage Candle Co. is not responsible for orders shipped to incorrect addresses provided by the customer.
Contact Us:
- If you have any questions or concerns about your order, please contact us at kingstoncottagecandleco@gmail.com and we will be happy to assist you.
Thank you for choosing Kingston Cottage Candle Co. We appreciate your business and look forward to bringing a touch of cozy cottage living into your home!