FAQ

FAQ - Kingston Cottage Candle Co.

What type of wax do you use?

We use 100% soy wax for our candles, with no paraffin added. This ensures a cleaner burn and reduces the release of toxic chemicals, making our candles a safer and more eco-friendly choice for your home.

What do you use for your scents?

Our scents are called Clean Scents, which means they contain no acute toxins, carcinogens, reproductive toxins, organ toxins, or toxins listed on California’s Prop 65 list. You can enjoy our delightful fragrances knowing they are safe for you and your loved ones.

Do you take custom orders?

Yes, we do take custom orders! Whether you need shower favors, corporate event gifts, or something special for a unique occasion, we can create custom candles just for you. Please fill out the contact form on our Contact Us page to inquire about your custom order.

How long do your candles burn?

Our candles are designed to provide a long-lasting and enjoyable burn. Depending on the size of the candle, you can expect a burn time ranging from 30 to 50 hours. To maximize burn time and ensure an even burn, we recommend trimming the wick to 1/4 inch before each use.

How can I ensure the best burn for my candle?

To get the best burn from your candle, follow these simple tips:

• Trim the wick to 1/4 inch before each burn to prevent soot and ensure a steady flame.
• Allow the wax to melt to the edge of the container on the first burn to prevent tunneling.
• Keep the candle away from drafts, pets, and children to ensure safe burning.

For any other questions, feel free to reach out to us via our Contact  page. We're here to help and ensure you have the best experience with our products!